CT99 Frequently Asked Questions

Everything you need to know about your CT99 account — from deposits and withdrawals to bonuses, games, and app setup. Quick answers, plain language.

500+ Games Available
24/7 Customer Support
5 Min Average Withdrawal
PKR Local Currency

Built for Pakistan Players

CT99 is designed from the ground up to match how players in Pakistan like to deposit, play, and withdraw.

Local Payments, Zero Hassle

Send and receive money instantly using JazzCash, Easypaisa, Raast, Bank Transfer, and major debit/credit cards — all in PKR with no conversion fees on your end.

Fast Withdrawals

Most withdrawal requests are processed within minutes. Whether you're cashing out after a PSL winning night or a slots session, your money moves quickly.

Cricket & PSL Betting

Follow Pakistan Super League, T20 internationals, and all major cricket events with live odds. Football and Esports are covered too for variety.

Smooth Mobile App

The CT99 app is light, fast, and works well even on slower mobile data connections. Download it directly — no app store needed, full installation guide available.

VIP Rewards Programme

The more you play, the more you earn. CT99's VIP tiers unlock higher withdrawal limits, exclusive bonuses, and a dedicated account manager for top members.

Responsible Gaming Tools

Set daily deposit limits, session reminders, and self-exclusion periods directly from your account settings. CT99 is for adults who play within their means.

Common Questions Answered

Tap any question to read the full answer. Can't find what you're looking for? Reach out to our support team.

Account & Registration

Creating your CT99 account takes under two minutes. Head to the Register page, fill in your mobile number, choose a strong password, and confirm your details. You will receive a verification code on your mobile — enter it and your account is ready to go.

A few things to keep in mind before you register:

  • You must be 18 years of age or older.
  • Only one account per person is allowed. Duplicate accounts may be suspended.
  • Use your real name and accurate details to avoid any issues during withdrawal verification later.
Tip: Save your login credentials somewhere safe straight away. Recovery is straightforward, but it saves you time.

On the Login page you will find a "Forgot Password?" option. Click it and enter the mobile number linked to your account. A reset code will be sent to you. Once verified, you can set a new password and log straight back in.

If you no longer have access to that mobile number, contact CT99 live support with your account details — the team can help verify your identity and restore access safely.

You can update your mobile number, email address, and preferred payment methods from inside your account settings at any time. Your registered full name cannot be changed once verified — this is to protect your account and ensure smooth withdrawals. If there is a genuine error, contact support with supporting ID documentation.

Deposits

CT99 supports a wide range of payment options that work well for players in Pakistan:

  • JazzCash – Send money directly from your JazzCash mobile account in seconds.
  • Easypaisa – One of the most popular mobile wallets in Pakistan, accepted instantly.
  • Raast – Pakistan's instant digital payment system, great for fast bank-to-bank transfers.
  • Bank Transfer – Direct transfers from all major Pakistani banks.
  • Debit/Credit Cards – Visa and Mastercard are accepted.
  • Mobile Wallets – Other supported mobile wallets as listed in the deposit section of your account.

All transactions are processed in PKR — no hidden currency conversion charges.

Note: Minimum deposit amounts may vary by payment method. Check the deposit page inside your account for current limits.

Most deposits via JazzCash, Easypaisa, and Raast reflect in your CT99 balance instantly or within a few seconds. Bank transfers may occasionally take a few minutes during off-peak hours. If your balance hasn't updated after 10 minutes, take a screenshot of your payment confirmation and contact the CT99 support team — they'll sort it out quickly.

CT99 keeps the minimum deposit accessible so more players can get started without committing a large amount. Limits differ slightly by payment method. Maximum deposit limits may also apply depending on your account verification level and VIP tier — higher VIP levels typically enjoy increased limits. Visit your account dashboard or the VIP page for full details on your current limits.

Withdrawals

Go to the Withdrawal section inside your account. Select your preferred payout method (JazzCash, Easypaisa, Raast, or Bank Transfer), enter the amount you wish to withdraw, confirm your details, and submit. Most requests are processed within minutes.

  • Make sure your payment details in the account match the name on your registered account.
  • Complete any pending wagering requirements on active bonuses before requesting a withdrawal.
  • First-time withdrawals may require a quick identity check — this is a one-time step.
Quick tip: Withdrawals to JazzCash and Easypaisa tend to be the fastest options for most CT99 players in Pakistan.

A withdrawal may be held temporarily for a few reasons:

  • Your account verification (KYC) is still pending — upload the requested documents to clear this.
  • An active bonus has wagering requirements that haven't been fully met yet.
  • The withdrawal was submitted during a high-traffic period — processing usually resumes within the hour.
  • Your payment details don't exactly match your registered account name.

If your withdrawal has been pending for more than a few hours without explanation, reach out to CT99 live support with your transaction reference number.

CT99 does not charge platform-side fees on standard withdrawals. However, your bank or mobile wallet provider may apply their own nominal transfer charges — this is outside CT99's control. Always check with your payment provider if you're unsure. To keep costs at zero on your end, Raast transfers are generally fee-free at the bank level too.

Bonuses & Promotions

New CT99 members are welcomed with a deposit bonus on their first top-up. The bonus amount and percentage are shown clearly on the promotions page inside your account after you register. Bonuses are credited automatically once your qualifying deposit is confirmed.

All bonuses come with wagering requirements — read the terms shown with each offer so you know exactly what you need to do before withdrawing bonus-related winnings.

A wagering requirement means you need to bet a certain amount before bonus-derived winnings can be withdrawn. For example, if a bonus has a 20x wagering requirement and you received a PKR 1,000 bonus, you would need to place a total of PKR 20,000 in qualifying bets before that bonus converts to real withdrawable cash.

  • Not all games contribute equally — Slots typically contribute 100%, while Live Casino games may contribute less.
  • Progress is tracked automatically in your account under "Bonus Status".
  • Bonuses have expiry dates — complete the wagering before the deadline or the bonus is forfeited.

Absolutely. CT99 regularly runs reload bonuses, cashback offers, free spins on selected Slots, and special promotions tied to Cricket events like PSL matches and T20 internationals. Keep an eye on the promotions section of your account and make sure your notification settings are turned on so you don't miss time-limited offers.

PSL Season: CT99 typically runs special cricket betting promotions during Pakistan Super League — one of the best times to take advantage of boosted odds and bonus offers.
Games & Betting

CT99 has a wide library covering all the popular categories:

  • Slots – Hundreds of titles from top providers, ranging from classic reels to modern video slots with bonus features.
  • Live Casino – Real dealers streaming live games including Baccarat, Roulette, Blackjack, and Andar Bahar.
  • Fish Games – Skill-based arcade shooting games that are hugely popular with Pakistan players.
  • Sports Betting – Cricket (PSL, T20 internationals, bilateral series), Football, and Esports with live in-play betting.

New games and providers are added regularly — the lobby is always being refreshed.

Many Slots and arcade-style games on CT99 offer a demo or free-play mode that lets you explore the game mechanics, paylines, and bonus rounds without risking real PKR. It's a great way to get comfortable with a new game before betting. Live Casino games require real money wagers as they involve live dealer sessions.

App & Download

The CT99 app is available as a direct APK download for Android — it is not listed on the Google Play Store, so you'll install it manually:

  • Go to Download on this site from your phone's browser.
  • Tap the download button and save the APK file.
  • Before installing, go to your phone Settings → Security → enable "Install from Unknown Sources".
  • Open the downloaded file and follow the on-screen steps to install.
  • Once installed, log in with your CT99 credentials and start playing.
Safe to install: Only download the CT99 app from this official website. Avoid third-party APK sites.

iOS users can access CT99 through the mobile browser on their iPhone or iPad — the website is fully optimised for Safari and Chrome on iOS with a smooth, app-like experience. For the latest information on a dedicated iOS app, visit the App page for any updates.

Most app issues are resolved with these steps:

  • Clear the app cache: Settings → Apps → CT99 → Clear Cache.
  • Check your internet connection — switch between mobile data and Wi-Fi to test.
  • Uninstall and re-download a fresh copy of the APK from the Download page.
  • Make sure your Android version meets the minimum requirement (Android 6.0 or above recommended).

If the problem continues, contact CT99 support and mention your device model and Android version — they can help diagnose it.

VIP Programme

Every time you play at CT99 you earn loyalty points. As your points accumulate, you move through VIP tiers — each level unlocks better perks. Higher VIP tiers come with:

  • Larger deposit and withdrawal limits in PKR
  • Exclusive weekly and monthly bonuses not available to standard members
  • Faster withdrawal processing priority
  • A dedicated VIP account manager for personalised support
  • Special invitations to CT99 promotions during major cricket events

Visit the VIP page for a full breakdown of each tier and the points required to unlock them.

VIP tiers are reviewed periodically based on your activity over a set period. Maintaining your tier requires a minimum level of play within the review window. If your activity drops below the threshold, your tier may be adjusted. Your points history is always visible in your account, so you can keep track of where you stand. The VIP page lists current maintenance requirements clearly.

Responsible Gaming

CT99 takes responsible gaming seriously. From your account settings you can:

  • Set a daily, weekly, or monthly deposit limit in PKR
  • Enable session time reminders so you're aware of how long you've been playing
  • Request a temporary self-exclusion period (cool-off) if you feel you need a break
  • Apply for a longer self-exclusion if required

CT99 is strictly for players aged 18 and above. Please play within a budget you are comfortable with, and never chase losses. Gaming should be for entertainment — if it ever starts to feel like a problem, use the tools available or step away. Visit Responsible Gaming for more guidance.

Log in to your CT99 account, go to Account Settings, and look for the "Responsible Gaming" or "Limits" section. From there you can set the maximum amount you want to deposit over a chosen time frame. Limits take effect immediately when you lower them. If you raise a limit, a short cooling-off period may apply before the increase becomes active — this protects you from impulsive decisions.

Good habit: Decide your monthly gaming budget in advance and set it as your deposit limit at the start of each month. It removes the temptation to top up beyond what you planned.

Ready to Play at CT99?

Join thousands of Pakistan players already enjoying Cricket betting, Live Casino, Slots, and Fish Games — with fast PKR payouts and local payment support.

18+ only. Play responsibly. Terms apply.